Success Academy experience

I joined the Success Academy in June 2011, paid $6000. for 1 yr of coaching.
I had an instructor for only 10 weeks for about a 1/2 hr once a week.
I was asked if I wanted the slow or fast approach. I asked for the fast. Instructed to find buyers, I found 11. By that time my time with the instructor ended after my sessions were changed to another day, I assume to accomodate new students.
Looking at properties, I called the Success Academy for assistance, the answers I got were the same in the book. They even admitted what they were telling me was in the book.
I was told once when I was going to see a property that I should take a measuring tape and a marble along.
I was looking for more professional and advanced help.
Lack of confidence caused me to hesitate calling.
At $500. a month this was not the kind of assistance I expected. I truly feel I wasted 6,000 precious dollars on this. Granted I had 10 weeks of instuction and asked a few questions,I feel I am owed at least a 7 month refund.
I tried 3 times to get in touch with Ken Barrett who said I could call him with any questions or problems but never got a call back.
I'm hoping that someone in the office will see this and get in touch with me. Thank you.